Thanks for making such a positive impact in your relatively short tenure. Keep up the good work.
I was speaking to my CEO very highly of you and your project deliverables. Would love to continue working with you.
Over the years, IT Solutions have provided us with a highly professional service, in all facets of the service they provide and help us to consistently meet our service levels across Digital Channels including WhatsApp Messaging, Web Chat and service optimisation.
For over four years, IT Solutions have successfully provided us with a full service offering including implementation and day to day support services for digital channels. They are always professional and knowledgeable and continue to meet the required service levels.
In our dealings with IT Solutions, I’ve always found them to be professional and helpful in all the services they provide, particularly in providing us with a cloud based Web Chat solution to meet the needs of our citizens and advisors.
I have no hesitation in recommending IT Solutions as a trusted partner. We really value their expertise and advice which helps us maximise advantage from our investment.
I have always found IT Solutions to be professional, knowledgeable and helpful in all the services they provide including implementation, training, success management and support services.
I want to recognise the brilliant support to help land the live chat application within our contact centres – this has significantly changed the way we allow citizens to contact us. We are now looking to rollout the bot and introduce other forms of messaging.