IT Solutions works with leading technology partners to deliver best in class cloud and on premise solutions for our clients.
Our partners include:
– LivePerson a publicly quoted, global market leader for secure, scalable Saas based Conversational AI.
– Verint Systems, a publicly quoted, global market leader in Workforce Optimisation.
LivePerson’s Conversational Cloud platform is used by the biggest brands in the world to power their Digital First operations. IT Solutions have a decade of experience in deployment and success management on the LivePerson platform. We work with leading brands, help them understand what is possible and show them how we can achieve or exceed their goals.
Our LivePerson service delivery experience includes
Verint’s Workforce Optimisation platform is used by the biggest brands in the world to optimise workforce efficiencies, improve customer experience, enhance employee engagement and ensure that brands are meeting their regulatory compliance obligations..
IT Solutions’ partnership with Verint Systems started in 2003 and continues to this day.
Our Verint service delivery experience includes
IT Solutions have successfully deployed Verint WFO for major clients in Financial Services, Insurance, BPO, Telco and Public Sector, and integrated with all leading telephony platforms, including Cisco, Avaya, Alcatel, Aspect, Siemens and Ericsson.