Engage with your consumers, securely and at scale, on the world’s most popular messaging channels.
Allow your customers to reach you via Digital Channels from their desktop or mobile device. Start with Chat or Messaging, and then transition to ChatBots, Social Media, or your brand’s mobile app. or website. Messaging has become the preferred option for most consumers as it is convenient and easy to use and allows them to communicate with brands on their terms. It’s the way they communicate with friends and family – Whatsapp, Facebook Messenger, SMS, other popular messaging channels and social media channels. So why not get on board!
Would you like to know more? Check our video to learn about the difference between web-chat and web-messaging!
Our integration with WhatsApp gives brands reach to 1.5 billion consumers who use the popular messaging app around the world. With the AI capabilities of LiveEngage, LivePerson’s conversational platform, you can ensure that WhatsApp conversations, along with all your messaging conversations, deliver the best possible outcomes for your customers and your brand.
Specifically designed for brand-to-consumer messaging, the LiveEngage platform connects brands to their customers via Facebook Messenger. A surprisingly simple set-up lets you link your brand’s Facebook page into an all-in-one, secure and scalable hub of operations.
Easily handle multiple conversations on leading social channels by enabling the management of social posts, tweets, direct messages, and hashtags directed at your brand, all in one place. Therefore eliminating the need to access separate platforms to engage with contacts.
With Email Connect you can now manage, analyze and respond to emails along with messages, all without the need to be on multiple platforms. Every email sent from the platform will include a messaging button that will direct contacts to their preferred messaging channel to continue their conversation.
GET IN TOUCH TO SEE HOW WE CAN HELP YOU TODAY!
IT Solutions © 2021 – All Rights Reserved
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.