Allow your customers to reach you on your website, desktop or mobile. Start with Live Chat or Messaging, and then transition into using ChatBots, Social Media, or your brand’s mobile app. Messaging has become the preferred option for most consumers as it is convenient and easy to use and allows them to communicate with brands on their terms. It’s the way they communicate with friends and family – Whatsapp, Facebook Messenger, SMS and other popular messaging channels. So why not get on board!
Would you like to know more? Check our video to learn about the difference between web-chat and web-messaging!