Outbound Dialler Stress Testing

With IT Solutions' Outbound and Predictive Dialer StressTest performance and load testing services, businesses can make sure outbound applications and solutions perform to their unique business requirements and their customers' standards.

During an Outbound and Predictive Dialer StressTest performance and load testing, large numbers of IQ Services' inbound ports are automated to receive calls and simulate real world customer answer profiles and interaction scenarios. 

Your calls are presented with treatments and answer conditions including but not limited to:

  • Common call progress tones
  • Silence then disconnect
  • Live answer from requested demographics followed by disconnect
  • Live answer from requested demographics followed by scripted test case using DTMF or
    spoken utterances as required by the application
  • Answering machine greeting, and more
  • Streamline Customer Interaction

    Optimise your Service Proposition. Improve your Customer Experience.

  • Integrated Solutions for your business

    Increase Sales. Reduce Costs. Improve your Customer Experience.

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