ChatBots – A Win Win for Students and Staff
ChatBots – A Win Win for Students and Staff
Dozens of staff sitting in a call centre or on help desks, dealing with hundreds of confused students, but essentially answering the same handful of questions every day – that’s the reality for most third level institutions.
And now in this uncertain time of Covid 19, the only thing we do know for certain is that come this...
Web-Chat and Messaging
Allow your customers to reach you on your website, desktop or mobile. Start with Live Chat or Messaging, and then transition into using ChatBots, Social Media, or your brand’s mobile app. Messaging has become the preferred option for most consumers as it is convenient and easy to use and allows them to communicate with brands on their terms. It’s the way they communicate...
Automation
Integrate a third-party bot you already have, or create new dialogues with little to no coding required.
We can make a start on your ChatBot, or you can use LivePerson’s Conversation Builder templates to get started.
Check out our video on automating conversations!
